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Shipping & Returns

For Orders from 15 to 70 Euro there are costs for dispatch 5 Euro. Please understand that we only work on orders of a commodity value of at least 15 Euro.

Within Germany from a commodity value up to 70 Euro the dispatch takes place carriage free.

For foreign countries we compute in function of zone and weight in different categories.
Zone 1 - 0-2 kg - 9 Euro, to 5 kg – 16 Euro, to 10 kg – 21 Euro
Zone 2 - 0-2 kg – 14 Euro, to 5 kg – 29 Euro, to 10 kg – 34 Euro
Zone 3 – 0-2 kg – 14 Euro, to 5 kg – 34 Euro, to 10 kg – 44 Euro
Zone 4 – 0-2 kg – 14 Euro, to 5 kg – 39 Euro, to 10 kg – 54 Euro

The dispatch takes place by parcel service or post office on danger of the orderer.

New customers are welcome. Their supply takes place after payment on the account No. 540 880 32 90 by ING DiBa Frankfurt am Main (BLZ 500 105 17) as well as for abroad supplies the account No. 540 880 32 90 - IBAN: DE45500105175408803290, BIC/SWIFT code INGDDEFF. Already well-known customers usually receive a calculation in combination with dispatch, which is payable after receiving without reduction. You have 14 days time to wach the supplied goods.

The period of back transport begins with arrival of the commodity at the place of the receiver.

Goods which were sent back, if it is original-packed and intact, will be taken back and credited within that period or exchanged when desired. Unfree and expensive returns are rejected without exception. Laid out postage costs of returns will be refunded in case of an bad supply or entitled complaint.

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